These terms and conditions govern the use of the www.distributionarmel.com website.

This site is owned and operated by Distribution Armel Inc.

By using this site, you indicate that you have read and understood the Terms of Use and agree to abide by them at all times.

Effective date: August 31, 2023.

Intellectual property

All content published and made available on this site is the property of Distribution Armel Inc. and its creators. This includes, but is not limited to, images, texts, logos, documents, downloadable files and anything else that contributes to the composition of this site.

Acceptable use

As a user, you agree to use our site lawfully and not to use this site for any unlawful purpose, namely :

Harass or abuse other site users
Harassment or abuse of our employees

If we believe that you are using this site unlawfully or in a manner that violates the above acceptable terms of use, we reserve the right to limit, suspend or terminate your access to this site. We also reserve the right to take any legal action necessary to prevent you from accessing our site.

Sales of goods and services

This document governs the sale of goods made available on our site.

The goods we offer include:

Fresh and frozen vegetables
Meat
Seafood
Starches
Oil
Dry goods
Beverages
Seasonings

The goods linked to this document are the goods that are displayed on our site at the time you access it. This includes all products listed as being out of stock. Any information, descriptions or images we provide about our goods are described and presented as accurately as possible. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase these goods at your own risk.

Sold by third parties

Our site may offer goods from third-party companies. We cannot guarantee the quality or accuracy of goods made available by third parties on our site.

Payments

We accept the following payment methods on this site:

Credit card
PayPal
Square

By providing us with your payment details, you confirm that you have authorized us to use and access the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to this payment instrument.

If we believe that your payment has violated a law or one of our terms of use, we reserve the right to cancel your transaction.

Transport and delivery

When you make a purchase on our site, you agree and acknowledge to provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will give you a refund equivalent to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Delivery policy

Our team is committed to ensuring that your order is prepared and delivered within 48 hours* of receipt.

However, it is important to note that there may be a delay in the delivery of your order due to events beyond our control. The delivery date estimated by our team could be modified by the carrier or influenced by current circumstances.

* For items available in inventory.

Please note that delivery charges apply.

If you have any questions, please contact us at (514) 295-2044

Refund

Repayment of goods

We accept refund requests on our site for products that meet one of the following requirements:

the property is broken
the property is not as described
the property is the wrong size
Must not have been opened or consumed

Refund requests can be made within 7 days of receipt of your goods.

Refunds do not apply to the following products/services:

Meats
Fish
Seafood
Everything wide open

Returns

Returns can be made in person at the following locations: Our grocery store

Limitation of liability

Distribution Armel Inc. or any of its employees will be held responsible for any problems arising from this site. Nevertheless, Distribution Armel Inc. and its employees will not be held responsible for any problems arising from improper use of this site.

Compensation

As a user, you hereby indemnify Distribution Armel Inc. from any and all liability, costs, causes of action, damages or expenses arising out of your use of this site or your breach of any of the provisions set forth herein.

Applicable laws

This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations. For EU residents, the RGPD is the applicable law governing this document. In the event of any inconsistency between a provision of this document and the RGPD, the rules of the RGPD will take precedence.

Divisibility

If, at any time, any of the provisions set forth herein are deemed inconsistent or invalid under applicable law, such provisions shall be deemed null and void and shall be removed from this document. All other provisions will remain unaffected by the laws and the rest of the document will still be considered valid.

Modifications

These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by e-mail of changes to these conditions or post a notice on our site.

Contact

Please contact us if you have any questions or concerns. Our contact details are as follows:

(514) 295-2044
info@distributionarmel.com
555, boulevard Lacombe, Repentigny, QC J5Z 3B5